Shipping and Return

At Davssid Judd, we are committed to delivering high-quality handbags and exceptional service. This Shipping and Return Policy outlines the terms and conditions regarding the shipment, delivery, and return of items purchased through our website.

Shipping Policy

1. Order Processing Time

All orders are typically processed within 1-3 business days (excluding weekends and holidays). After processing, you will receive a confirmation email with tracking details once your order has been dispatched.

2. Shipping Methods & Delivery Times

We offer several shipping options at checkout depending on your location:

• Standard Shipping (U.S.): 5–8 business days
• Expedited Shipping (U.S.): 2–4 business days
• International Shipping: 7–15 business days (depending on destination and customs)

Please note that these are estimated delivery times. Actual delivery may vary due to external factors beyond our control such as customs clearance, weather delays, or courier-related issues.

3. Shipping Costs

Shipping charges are calculated at checkout based on your location and the shipping method chosen. From time to time, we may offer free shipping promotions.

4. Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. If you experience any issues with tracking, please contact us at support@davssidjudd.com.

5. International Orders

International customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country. These charges are not included in our shipping rates and are the buyer’s responsibility.

Return & Exchange Policy

1. Return Eligibility

We want you to love your handbag. If you’re not completely satisfied, you may return your item(s) within 30 days of delivery for a refund or exchange. To be eligible for a return:

• The item must be unused, unwashed, and in its original condition
• All original tags and packaging must be included
• Sale or clearance items are final sale and not eligible for return

2. How to Initiate a Return

To start a return, please email us at support@davssidjudd.com with your order number and reason for return. We will provide you with return instructions and a return address.

Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

3. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.

4. Exchanges

If you would like to exchange an item for a different color or style, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If your handbag arrives damaged or defective, please contact us within 7 days of delivery with clear photos and your order number. We will work with you to resolve the issue promptly, including offering a replacement or full refund where appropriate.